When we first went 2 years ago, we had the time of our life on the tour, actually felt real. A very good feeling was felt while there. But when we went yesterday on the 9th things were aweful, my tour guides weren’t good one bit. They weren’t serious about it, one kept laughing very loud and the others didn’t seem to really care. It got so bad that they searched up a voice box on their phone. To get a “scare” out of people. Some guys in our group were disrespectful and loud. The guides didn’t do anything about it. I suggest a change like it used to.