Went here last weekend. Got there later than we ideally wanted to, so I expected the line to be pretty long. However, it actually moved pretty fast. While we were waiting outside, they had a few actors walking around in the line. They were interesting characters, though I wish some of them would have talked more. But I loved the crazy wise-cracking goblin guys that were walking around. The costumes were ridiculously cool, and they were hilarious to watch! When we got inside, there was an actor that lead you in, who I thought was going to recite all the rules and whatnot, but was actually just there to creep you out while the rules were broadcast over the speakers. I thought that was a good call. I think it's weird when a ghoul essentially breaks character to lecture you not to eat, drink, or take pictures with your cell phone.
When we finally started walking through the house, I was really impressed by the sets that they had. It went well above my expectations. I wish it wasn't so dark in there; I would've really liked to notice all the details! The actors were really great at staying in character, and it seemed like there was a lot of opportunity for them to hide and jump out at you. Some of them you could tell it was probably their first year, though. The timing was a little off, and they didn't quite know how to interact with somebody who wasn't curled up in a ball and crying in fear. But overall, I really did enjoy the energy and the actors inside.
I was also really impressed with the makeup on the actors. It didn't seem like typical haunted house makeup, where they just cover everything in fake blood. It was much more sensible, and even artistic. Very effective!
There were some interactive elements inside the house that I thought were really clever and well-done as well. It made the experience even more memorable and fun!